Refund policy

Refund & Return Policy

Last Updated: August 5, 2026

Saint Tropez Club is owned and operated by SUMMIT DIGITAL VENTURES LLC. We want you to shop with confidence. If you are not completely satisfied with your purchase, this Refund & Return Policy explains your rights and our return procedures.

Return Eligibility

You may request a return within 14 calendar days after receiving your order, where permitted by applicable consumer protection laws.

To qualify for a return, the item must:

Be unused, unworn, and unwashed.
Be in its original condition.
Include all original packaging, labels, and accessories.
Be accompanied by proof of purchase.

Non-Returnable Items

For hygiene, safety, or legal reasons, certain products cannot be returned unless they arrive damaged or defective.

These may include:

Gift cards.
Personalized or custom-made products.
Opened personal care products.
Items marked as Final Sale.
Products that cannot legally be returned under applicable law.

Damaged, Defective or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery.

Please include:

Your order number.
A description of the issue.
Clear photographs of the item and its packaging.

Once reviewed, we will provide an appropriate solution, which may include a replacement, refund, or store credit where applicable.

How to Request a Return

To initiate a return:

Email us at contact@saint-tropezclub.com.
Include your order number.
Describe the reason for your return.
Wait for return authorization and instructions.

Returns sent without prior authorization may not be accepted.

Return Shipping

If the return is approved due to a damaged, defective, or incorrect item, Saint Tropez Club will cover the return shipping costs.

For all other approved returns, return shipping responsibilities will depend on the destination country and applicable consumer protection laws.

Inspection of Returned Products

All returned items are inspected upon arrival.

If the returned product does not meet the eligibility requirements described in this policy, the return request may be declined.

Refunds

Once your return has been received and approved, your refund will be issued to the original payment method used during checkout.

Most financial institutions process refunds within 5–10 business days, although processing times may vary depending on your payment provider.

Exchanges

Where available, exchanges may be offered for the same product in another available size or color.

If an exchange is not possible, an approved refund will be processed instead.

Order Cancellations

Orders may be canceled before they enter processing or shipment.

Once an order has been processed or dispatched, cancellation may no longer be possible.

Lost Packages

If your shipment appears to be lost during transit, please contact us.

We will work with the shipping carrier to investigate the shipment and determine the appropriate resolution.

Chargebacks

Before initiating a chargeback with your payment provider, we encourage you to contact our customer support team so we can resolve your concern as quickly as possible.

Consumer Rights

Nothing in this Refund & Return Policy limits or excludes any mandatory consumer rights that apply under the laws of your country or region.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

SUMMIT DIGITAL VENTURES LLC
Operating as Saint Tropez Club
1045 Collins St
Melbourne, FL 32935
United States

Email: contact@saint-tropezclub.com

Business Hours:
Monday – Friday
09:00 – 18:00 (Central European Time)

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